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Referral & Video User Setup (Portal) - Step by Step
The new portal option within CareNet allows you to have more customization over referral users, video referrals and dual access to CareNet. Specifically, when a portal user is setup you can: Designate a user as only referral Designate a user to only ...
Resetting Passwords Remotely
Sometimes users may need assistance resetting their CAC CareNet passwords because they cannot reset them. In situations like this, a CAC CareNet Administrator or a CareNet Support Member can assist by resetting the password remotely. Remote Password ...
Creating a Multi-Agency Site - Step by Step
If your center has multiple locations or utilizes an outside agency for client intake, setting up a multi-agency site is the right option for you. When using a multi-agency setup, you can define agencies that will appear within the intake and the ...
Creating a MDT Meeting - Step by Step
Within CAC CareNet we offer an easy solution for MDT meetings. To learn how to create and start an MDT meeting, please follow the steps below: Step 1. From the Dashboard, press the MDT Manager button. Note: Depending on your permission set, you may ...
CareNet ONE Demo Guide (05.27.2026)
DEMO GUIDE As of 05.27.2026 Welcome to CareNet ONE (CNO)! You can get hands-on with CNO to see how it can help your agency with your case management needs. We encourage you to enter sample client data with fake personal identifying information (name, ...