Creating a Multi-Agency Site - Step by Step

Creating a Multi-Agency Site - Step by Step

If your center has multiple locations or utilize an outside agency for client intake setting up a multi-agency site is the right option for you. When using a multi-agency setup you can define agencies that will appear within intake and the client profile for easy selection. In addition to this setting up a multi-agency site allows you to run custom reporting based upon location. To setup a multi-agency site follow the steps below:


Step 1: From the dashboard expand the Admin tab and press the Agency Manager button.
Note: Depending on your permission set you may not have access to the Agency Manager. If you receive an error message please contact your local administrator.


Step 2: Once on the agency manager page you can view all other agencies added in, as well as add in a brand new one.
Tip: Do you need to edit an already made agency? Simply press the pencil icon to edit.


Step 3: To add in a new agency press the 'Add Agency' button in the bottom left hand corner of your screen. After pressing the button fill in any applicable information for that agency. After entering information remember to press the save button.


Step 4: After adding the agency within the agency manager we need to activate it for use within the system. To do that expand the Admin tab again and press the Site Options button.


Step 5: Once on the site options page check the 'Multi-Agency Site:' box and then make your agency selection by clicking within the box under 'Agencies'. After making your selections press the save button!
Important: After making any changes to the agency drop down/multi-agency site selection you will need to sign out and sign back into CareNet to see the updates.





    • Related Articles

    • Changing Your Site Settings - Step by Step

      Within CAC CareNet we give each individual center the ability to choose their preference for site settings. This includes: Timezone: Your local timezone. Primary contacts: Primary contacts for the center and referral manager. Primary agency: If ...
    • Running a Site Report - Step by Step

      Running site reports within CAC CareNet is an extremely easy process! Site reporting allows you to run pre-built reports with just a few clicks. To learn more about running a site report please follow the steps below: Step 1. From the left hand ...
    • Setting up a Multi-Agency Site - Video

    • Creating a New Personnel - Step by Step

      Within this guide we'll go over how to create a new personnel profile in your database. This guide will only cover the creation of the new personnel profile, not applying permissions to a personnel profile. To learn more about applying permissions to ...
    • Creating a New Client Account - Step by Step

      If a client you've served in the past is now coming in again for a brand new set of services or new case creating a new account will be a necessary step. The account system within CAC CareNet allows us to have one client profile while being able to ...
    • Announcements

    • Browser Compatibility (Support for IE 11 Discontinued)

      CAC CareNet provides support for many of the latest browsers.  We strongly recommend that agencies use one of the following: Google Chrome FireFox Safari Microsoft Edge Microsoft Chromium Edge *New Development and Support for Internet Explorer 11 has been discontinued.  Please update to one of the for-mentioned browsers.