Adding/Removing Abuse Types - Step by Step
As you use CAC CareNet you'll find you might need to update the abuse list drop-down within the Case tab. Luckily updating that list is an easy process, follow along below to see how to change it:
Step 1. Expand the Admin tab and press Modify Lists.
Note: You may receive a permission error when trying to access the Modify Lists section. If so, please contact your local administrator to update your permissions.
Step 2. Once on the Modify Lists page, click the drop-down at the top and either scroll or search until you find the list labelled 'Type of Abuse Reported'.
Step 3. After the list loads you'll see all the currently available abuse types that you can utilize. To make changes to this page scroll to the very bottom.
Tip: When looking at this list (or any other list), you will see check boxes on the right hand side (in the Visible column), these indicate if an option is active. A checked box means you will see it and an unchecked box means it's hidden.
Step 4. At the very bottom of the page you'll see two buttons.
- Edit List: This button will allow you to either activate or hide a selection option. After pressing edit you'll be able to interact with the 'Visible Column' the uncheck/check any boxes.
- Add List Item: After pressing this button you'll see three fields to interact with. The first field, 'List Item' is a way to organize things on the back-end (what you type in this box will not appear on the abuse list). The visible checkbox will automatically be checked, and finally the 'item description' box is where you type in what you would like to appear on the client profile.
After making any changes press the save button!
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