Checking Your Assigned Clients - Step by Step

Checking Your Assigned Clients - Step by Step

While the dashboard of CAC CareNet provides you a great overview of clients you've recently viewed it does not show your assigned clients. To get a list of all your assigned clients you have two options. To learn more please follow the steps below:


Option 1
1. From the dashboard of CAC CareNet expand the Reporting tab and then press Site Reports.
Note: Depending on your permission set you may not have access to the Reporting section of CareNet. If you get a permission error contact your local administrator.


2. Once on the site reports page select the Cases by user option, select your name (or another personnel), enter a date range, and press view.


3. Your results will populate in another window that automatically opens
Tip: Did you know that the names of the clients who appear in the report are hyperlinks? (URLs). That means you can conveniently open their profile right from the report. To make it easy to reference the report consider opening clients in a new tab. To do that simply press CTRL + Left mouse click (Windows) or Command + Left mouse click (Mac) to open the client in a new tab and still have the report available.





Option 2

1. Click the 'Clients' tab in the left hand navigation.



2. Once on the clients tab simply view the clients listed in the results table. By default when you open the clients page it will pull up all your assigned clients (via the 'Personnel' field). If you want to view another personnel's case load, simply switch out your name for their name and press the search button. To view a client profile press the eye icon in the right column.

    • Related Articles

    • How to Search for Clients in CAC CareNet

      Searching for clients in CAC CareNet can be done two different ways. Please see what options you have below: Option 1. You can search for clients through the main search bar on the dashboard.  Note: This search bar will only populate Active clients. ...
    • Checking Your Assigned Clients - Video

    • Running a Site Report - Step by Step

      Running site reports within CAC CareNet is an extremely easy process! Site reporting allows you to run pre-built reports with just a few clicks. To learn more about running a site report please follow the steps below: Step 1. From the left hand ...
    • Adding a New Client - Step by Step

      Adding a new client to CAC CareNet requires several steps but is an easy process! To enter a new client follow the steps below: 1. When adding a new client first click Clients tab. 2. Once the page reloads you will be on the client manager page. From ...
    • How to Check a Personnel's Security Group - Step by Step

      To easily check a personnel's security group follow the steps below: Step 1. Expand the personnel tab and press the search option. Step 2. Once on the personnel search page find the personnel you would like to check by completing a search (A). After ...
    • Announcements

    • Browser Compatibility (Support for IE 11 Discontinued)

      CAC CareNet provides support for many of the latest browsers.  We strongly recommend that agencies use one of the following: Google Chrome FireFox Safari Microsoft Edge Microsoft Chromium Edge *New Development and Support for Internet Explorer 11 has been discontinued.  Please update to one of the for-mentioned browsers.