Notifications - Step by Step

Notifications - Step by Step

Notifications within CareNet allow you to connect updates from the calendar and client profile to either your mobile phone or email! In addition to these notifications there is also an in app popup that will appear for updates as well. You can receive notifications on:

 Section
 Notification Option
 Calendar
Calendar Event Added, Calendar Event Deleted, Calendar Event Update,  Scheduler Appointment Added
 Client Profile
Client account added,  Client Linked Account Added,  Client Updated
Client Case
Client Allegation Deleted, Client Allegation Updated, Client Case Assigned, Client Case Deleted
Client Case Inactivity, Client Case Updated
Client Documents
Client Document Added, Client Document Note Added
Client Encounters
Client Encounter Added, Client Encounter Edited
Client Forms
Client Form Added, Client Form Updated
Client Insurance
Client Insurance Modified
Client Medical
Client Medical Record Modified,  Client Referral Added 
Client Therapy
Therapy Referral Added, Therapy Referral Edited, Therapy Session Added, Therapy Session Deleted, Therapy Session Edited, Client Therapy Record Modified
Client Video
Video Ready

Tip: For any client notifications you must be assigned to that client. To learn how to assign yourself to a client please click here.

To learn more about setting up notifications please follow along below:

Step 1. Visit your personnel profile. You can either do this by searching within the personnel section, or clicking on your username in the upper right hand corner and selecting 'Profile'.
Note: Depending on your permission set you may receive an error when attempting to modify a personnel profile. If an error is received please contact your local administrator.


Step 2. Once on your personnel profile, navigate to the 'Notifications' tab.


Step 3. Once on the notifications tab you can now choose to setup what you would like to be notified on. First select the 'Edit' button.


Step 4. After your page reloads you can now start making selections for what you would like to be notified about and the delivery of those notifications (phone, email, or in app). This page includes:
  1. Mobile Phone information: For text notification updates.
  2. Email for notifications: Where email notifications will be sent to.
  3. Notification method: This is for bulk selection, if you check one (or all) it will apply that selection to every notification option.
  4. Notification selection: Select the options you would like to be notified on. To make a selection click within the white rectangle adjacent to the notification option, then select the method you would like to be notified by.



Step 5. After making your selections, scroll to the bottom of the page and press the 'Save' button.


    • Related Articles

    • Clearing Your Notifications - Step by Step

      Whenever you've been assigned to a case you'll be notified when something has been updated or changed. If you want to view all your notifications or clear them follow the steps below! Step 1: After logging into CareNet expand the notification section ...

    • Tasks - Step by Step

      Tasks within CAC CareNet allows you to setup custom action items for a specific client. Within tasks you can assign specific personnel, select notification and reminder preferences and even priority level of that task. To learn more about how to use ...

    • Notifications - Video

    • Changing Your Site Settings - Step by Step

      Within CAC CareNet we give each individual center the ability to choose their preference for site settings. This includes: Timezone: Your local timezone. Primary contacts: Primary contacts for the center and referral manager. Primary agency: If ...

    • Reminders - Step by Step

      Reminders within CareNet allows you to receive intensification within the app about upcoming appointments. Reminders goes hand in hand with CareNet's notification system as well (more information notifications can be found here). To learn more about ...

    • Announcements

    • Browser Compatibility (Support for IE 11 Discontinued)

      CAC CareNet provides support for many of the latest browsers.  We strongly recommend that agencies use one of the following: Google Chrome FireFox Safari Microsoft Edge Microsoft Chromium Edge *New Development and Support for Internet Explorer 11 has been discontinued.  Please update to one of the for-mentioned browsers.