Updating and Adding Encounter Services

Updating and Adding Encounter Services

From time to time within CAC CareNet you might need to update the services you provide to clients. Luckily this is an easy process! Please follow the below steps to update, add, map/remap or hide encounter services.

Step 1. Visit the Service Manager page within CAC CareNet (Admin > Services)



Step 2. Once on the services page, you'll be presented with a table detailing the following:
  1. Add: To create a new service
  2. Search: Search through already created services
  3. Services Table: This table shows previously created services. Each column header gives you information about the service including if it's a therapy or encounter, its name, how many times used, if it's visible, the VOCA category (and subcategory), and NCA Service mapping.
  4. Edit Service: Use this button to edit an already created service. When editing a service that's already been created you can change the service type, name, visibility, VOCA mapping, and NCA mapping.
  5. Visibility/Services: Use these buttons to further sort the services table.
  6. Sort: Use this to sort how your services will display on the client profile.
To add a new service press the 'Add' button.



Step 3. After pressing the add button (or editing an already created service) you'll see the popup shown below. Within this screen you will have the following fields to fill in:
  1. *Service Type: This selection decides if this service appears on the encounters tab or within the therapy sessions tab.
  2. *Description: Name of the service.
  3. Visible: If the service is visible, and can be selected, or not visible.
  4. VOCA Number: Select 9 in this drop down (If you want to map the service to VOCA).
  5. VOCA Category: Overarching category you want this service to contribute to.
  6. VOCA Subcategory: Specific category you want this service to contribute to within the overarching category.
  7. NCA Service ID: What question you want this service to contribute to within the NCA report.
*Indicates a required field

After making changes to an already created service, or creating a new one, make sure and press the save button!
Note: When creating a new service it does not need to be mapped! Feel free to create services for information you want to track, but do not want to appear on site reports. 'Mapping' a service indicates what report you would like a service to contribute to.



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