Updating and Adding Encounter Services

From time to time within CAC CareNet, you might need to update the services you provide to clients. Luckily, this is an easy process! Please follow the below steps to update, add, or hide Encounter Services.

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Step 1. Visit the Service Manager page within CAC CareNet (Admin > Services)

Step 2. Once on the Encounter Services page, click on the drop-down and select the Encounter Services option

 

Step 3. To make updates to the Encounter Services list, you must first scroll to the bottom of the page.  This list will be long, as the encounter services list is communal, allowing you to utilize already created services by others if they work for your center.  Once at the bottom of the page, you will need to select the Edit List button to hide or make visible services already created.  After pressing the Edit button, you can check or uncheck the boxes that appear next to the services to either hide (unchecked) or activate (checked).  After making any changes, please be sure to hit the Save button.

Step 4. If you would like to add a brand-new service to CareNet, you must first press the Edit List button and then press the Add List Item button.  From here you can enter information about the service as well as its visibility.  After saving a new service to this list, it will then appear within your Encounter Services tab in any client profile to be used.

An important note about adding new services: If you would like your newly added service to count towards CAC CareNet's built-in VOCA and NCA report, the services you created will need to be mapped. This is something that can only be done by our development team as a backend function. So, if you have a new service that you would like to have mapped, please reach out to us at support@omstinc.com and we can take care of that for you.

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